Service
Customer service, repairs and parts logistics with the manufacturer's expertise — with a 24-hour emergency line and mobile service in Germany and abroad.
Downtime costs money — we keep it short
Only a vehicle that is ready for use generates revenue and profit. Downtime costs money, and it should be kept as low as possible. As a partner to our customers, our after-sales service significantly reduces downtime for maintenance and repairs — with a cost-conscious approach to service: the fastest possible help, weighed against costs and benefits.
You can rely on us: 24 hours a day, 365 days a year, our customer service is there for you anywhere in the world and adapts its services flexibly to your requirements.
Speed, punctuality, reliability
The profitability, functionality and safety of commercial vehicles depend closely on the quality of service. At KROLL in Wesel, you get it cost-effectively, professionally and without compromise.
- 01Customer satisfaction firstPartnership and trust shape our day-to-day work. Goodwill where it is appropriate — warranty where the contract provides for it.
- 02Available every dayPrompt handling and availability in Wesel daily from 6:30 am until at least 5:00 pm, Saturdays from 7:00 am to 11:00 am.
- 0324-hour emergency lineEmergency service and mobile call-outs in Germany and abroad keep downtime to a minimum.
- 04Spare parts from stockAn extensive spare parts warehouse guarantees reliable and fast delivery.
Repairs with the manufacturer's expertise
In our vehicle workshop, we carry out maintenance and repair work on our own and third-party products. Five decades of experience in vehicle manufacturing and state-of-the-art tools, test benches and diagnostic equipment enable us to carry out all work — including statutory inspections.
Our customer service network is equipped for every eventuality and keeps our vehicles and equipment ready for use at all times. On request, we minimise downtime through regular inspections and maintenance. In addition to inspection and maintenance, including all system-related tests, our service team also handles accident repairs and the installation of technical modifications.
Our services at a glance
Maintenance and repair
- Service and maintenance
- Repair and overhaul of KROLL and RoJet vehicles
- Repair and overhaul of third-party makes
- Repair of vacuum and high-pressure pumps
- Accident repairs
- General overhaul
- Electronic, hydraulic and pneumatic work
Conversions and custom builds
- Transferring tanks to a new chassis
- Building new vehicle bodies using existing parts
- Custom builds
Inspections and acceptance
- All vehicle inspections by TÜV, DEKRA and other testing organisations
- ADR/GGVS inspections
- Inspections according to accident prevention regulations (UVV)
- Expert reports
Advice and support
- 24-hour emergency line
- Advice by telephone
- Warranty processing
- Training for your staff
Parts and accessories
- Spare parts sales
- Accessories sales
KROLL Truck & Service Center
Rudolf-Diesel-Str. 85–8946485 Wesel +49 281 95 279-36
Service management
Our service management team answers questions on maintenance, repairs and warranty.